Specialty Healthcare Practice

Acupuncture. Chiropractic. Massage Therapy.

Billing Services

  • Some claims aren’t easy to get paid and could use additional guidance to resolve. Sometimes an influx of insurance work, special projects, disputes and appeals need an extra set of hands to stay on top of. We work directly with your teammate responsible for managing insurance revenue to resolve problematic claims while your employees gain more knowledge and strengthen their skills so your practice will be prepared to handle any future claim denials. Our claims resolution help is based on an hourly rate.

  • Specializing in chiropractic, physical therapy, acupuncture and massage therapy, DFC provides a complete billing service that handles all insurance billing and claims resolution. You’d never have to worry about following up on an insurance claim again. DFC’s insurance billing services can free up time for your team members so they can work directly with patients instead of wasting valuable resources in the back on hold with an insurance company.

We provide short and long-term billing services and insurance claims help with over 15 years experience using ChiroTouch Software and Atlas Chiropractic Systems. Join our exclusive group of happy clients, and let our reputation as top billing specialists get your claims paid fast!

Most billing companies charge you a monthly premium AND a percentage of your claims. Billing companies can even charge extra for insurance disputes, appeals and follow-up correspondence. Fluctuating billing expenses make it difficult for you to budget your practice overhead. With our complete insurance billing services, we offer a flat rate per claim, and claims resolution is included.

Insurance Training

A sample Medicare Health Insurance card on top of an itemized billing statement for healthcare services.

We offer training and refresher services in billing, coding, documentation, Medicare, insurance and case management of personal injury and workers’ compensation cases. New hires and highly skilled veterans appreciate the opportunity to enhance their knowledge and skills. If we are a temporary service for you, then we can provide training for an in-house billing assistant, making for an easy transition.

  • Billing and coding review for compliance with clinical guidelines, medical and reimbursement policies of insurance companies and state/federal laws (CPT, HCPCS, Modifiers, ICD-10)

  • Documentation review for compliance with clinical guidelines, medical and reimbursement policies of insurance companies and state/federal laws

  • Insurance and back office training, including proper coding, insurance disputes and appeals, electronic claim submission, data entry, explanations of benefits, electronic remittance advice importing, insurance databases, Medicare, secondary billing, and aging reports

  • Personal injury and workers’ compensation cases, including attorney and third-party correspondence

  • Front desk training, including patient intake and registration, patient communications, scheduling, handling vendors, inventory, insurance verifications, insurance authorizations, posting charges and collecting payments

  • Patient billing and the collections process

Quote by Dena Frawley: "Consistency builds momentum, and momentum builds your practice."

Practice Consulting

We work hard to help practices behind the scenes in order to give your team more time to work directly with patients on education, report of findings as well as administering therapies and keeping track of treatment plans. Optimize your daily practice systems. Enhance your patient communications with a refined report of findings.

  • Refined report of findings system that is ingrained with your practice philosophy

  • Refined care plans to allow for all practice services

  • Mission statement: your practice philosophy in narrative form

  • Practice Operations Manual, co-authored with your office manager

  • Revised practice operations manual for your practice, including all protocols

  • HIPAA Compliance Manual preparation

  • Customized practice forms (Phone Verification of Benefits, prepared Medicare ABN, Good Faith Estimate, Personal Injury Case Management Worksheet, Workers’ Compensation Case Management Worksheet, Maintenance Care Transition)

  • Editing Services: format, copy, content, and proofreading for office and clinical documentation

  • Implementation of statistics, daily and weekly record-keeping

  • Special orders for miscellaneous projects, reviews, training and meetings

  • Account audits for accuracy of credits and balances

  • Investigations pertaining to employees, insurance, medical and financial records